EMBATHER 12-Inch Shower System with Tub Spout - High Pressure Rainfall Shower Head & Handheld Spray - Chrome Bathroom Faucet Set (Includes Shower Valve & Trim Kit) - Perfect for Modern Bathroom Renovation & Spa-Like Shower Experience

My contractor suggested I check this out. They had installed the shower only model in their own bathroom so this was their first time installing the one for a bath. First, from all appearances it is high quality. Looks fantastic and hefty. It comes packaged incredibly well. If I was one to do "unboxing" videos, this would deserve one. Every piece is perfectly protected. Everything, from the valve to the finish to hose for the handheld unit is high quality. My contractor said install was easy. Pressure from the rainfall shower head and the handheld unit are great. Best shower I've ever taken. If it matters to you, the way the water falls from the tub faucet looks really cool and is kind of relaxing while you are in the tub watching it. Now, for the one and only issue I had. When we flushed our toilet we had a little water hammer in the pipes. We finally realized it was the shower valve itself. Checked reviews and found others with a similar problem. Contacted Embather through Amazon. They answered within 24 hours. Two possibilities. 1) there are supposed to be 2 check valves inside the valve assembly. It's possible they didn't get installed in the assembly process (weird, I know, but it's not about mistakes, it's about how you deal with those mistakes and they owned right up to the possibility that they just plain didn't install the check valves) or 2) those 2 check valves could have gotten debris lodged in them when the new plumbing was first assembled. I shut off the water to the shower (install shutoffs if you don't have them already) took the valve apart easily enough and found it was #1 - no check valves. Embather apologized and we had 2 new check valves in our mailbox in 2 days. Installed easily enough and haven't had an issue since. So, again, mistakes get made. It's how you deal with them and they dealt with them incredibly professionally so 5 stars all around! I highly recommend! You won't be sorry! Just open the valve before install and look for the two check valves. I've included the pictures that Embather supplied so you know what to look for.